Director, Case Management

As a Case Manager, you will actively manage and facilitate the smooth and efficient processing of life settlement cases through the pipeline. You will be a valuable member of a regional team, working directly with multiple internal departments, medical facilities and life insurance carriers to collect information, drive case progression and ensure efficient processing of each case.

The ideal candidate will possess strong project management and communication skills, building consensus with a wide variety of internal and external audiences and mastering carrier workflows.

Changing the way people view life insurance.

For more than 35 years, Coventry has been redefining insurance. We educate financial advisors and consumers about the option to sell their life insurance policy – it’s called a life settlement. To date, our efforts have delivered more than $4 billion to consumers for policies they no longer needed.

Key job responsibilities include:

Drive and manage the case processing workflow, including reviewing documentation for accuracy, compiling medical records for underwriting and gathering life insurance policy information for analysis.

Stay current on medical facility and life insurance carrier policies, operational process flows and compliance criteria.

Adhere to company policies and legal requirements regarding personal health information.

Achieve required phone and transaction performance as defined by VP, Case Management.

Job requirements include:

­Excellent verbal, written and interpersonal communication skills.

Strong attention to detail, highly organized and ability to maintain accuracy under time constraints.

Ability to work in a cross-functional team setting.

­Bachelor’s degree required.

Compensation, incentives & benefits:

A competitive salary commensurate with experience.

Training and mentoring programs.

Health, Dental, Rx and Vision coverage.

401K match.

Generous paid time off.

Company sponsored events throughout the year.

Opportunities to earn bonuses and other perks.

How to Apply:

To apply, please send your cover letter and résumé to

Coventry is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.