Associate Salesforce Administrator

As an Associate Salesforce Administrator, you will be assisting our team with maintenance and administration of our Salesforce system as well as gathering business requirements for system changes. You will be responsible for user onboarding, helpdesk tickets, field creation, creating and updating Flows, and creating reports and dashboards.

In addition, you will interact with various teams to continuously enhance our Salesforce system. You will be required to work directly with users to collect system specifications and implement those changes or work with our development team as needed. You will also be responsible for testing and implementation of Salesforce changes.

Changing the way people view life insurance.

For more than 35 years, Coventry has been redefining insurance. We educate financial advisors and consumers about the option to sell their life insurance policy – it’s called a life settlement. To date, our efforts have delivered more than $4 billion to consumers for policies they no longer needed.

Skills, traits and experience that build success:

2-4 years of professional experience as a Salesforce Administrator

4-year degree in Information Technology or Computer Science. Degrees in similar analytical areas of study will also be considered.

Salesforce Admin Certification is a plus.

Excellent communication skills and the ability to work as part of a team are essential.

A successful candidate will also exhibit a strong desire to learn and understand all aspects of the company’s operations and be able to interact directly with other departments.

Highly organized with exceptional attention to detail.

Ability to handle multiple priorities in a fast-paced environment.

Working knowledge of SQL Server or academic study of SQL is preferred.

Experience in life insurance or healthcare industries is a plus.

Key job responsibilities include:

Maintenance and updates of existing Salesforce system.

Creation and maintenance of Salesforce reports and dashboards.

Working with users to collect system specifications and solve any system issues.

Documentation of business processes.

Helpdesk tickets and troubleshooting.

Bulk imports and exports of data.

Manage users, roles, hierarchies, and security settings.

User training and maintenance.

Compensation, incentives & benefits:

A competitive salary commensurate with experience.

Training and mentoring programs.

Potential to earn an uncapped commission plan after the first year.

Health, Dental, Rx and Vision coverage.

401K match.

Generous paid time off.

Company-sponsored events throughout the year.

Opportunities to earn bonuses and other perks.

How to Apply:

To apply, please send your cover letter and résumé to careers@coventry.com.

Coventry is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.