Associate Business Analyst

As an Associate Business Analyst, you will be assisting our team with maintenance and administration of our CRM system as well as gathering of business requirements for system changes. In addition you will assist in maintenance and development of new and existing company reports.

This position will require you to interact with various teams to continuously enhance our CRM system and reports for our business needs. You will be required to work directly with users to collect system specifications and then work with a development team to incorporate those specifications into existing systems.

Changing the way people view life insurance.

For more than 35 years, Coventry has been redefining insurance. We educate financial advisors and consumers about the option to sell their life insurance policy – it’s called a life settlement. To date, our efforts have delivered more than $4 billion to consumers for policies they no longer needed.

The ideal candidate will have:

1-3 years of professional experience as a business analyst or CRM admin or a recent college graduate with a degree in information technology or computer science.  Degrees in similar analytical areas of study will also be considered.

Experience with Microsoft Dynamics CRM or Salesforce is preferred.

Working knowledge of SQL Server or academic study of SQL is preferred.

Good communication skills and the ability to work as part of a team are essential.

A successful candidate will also exhibit a strong to desire to learn and understand all aspects of the company’s operations and be able to interact directly with other departments.

Experience in the Financial Services or Insurance industries is a plus.

Key job responsibilities include:

Maintenance and updates of existing Microsoft Dynamics CRM system.

Creation and maintenance CRM reports.

Working with users to collect system specifications and solve any system issues.

Documentation of business processes.

User training and assistance.

Compensation, incentives & benefits:

A competitive salary commensurate with experience.

Training and mentoring programs.

Health, Dental, Rx and Vision coverage.

401K match.

Generous paid time off.

Company sponsored events throughout the year.

Opportunities to earn bonuses and other perks.

How to Apply:

To apply, please send your cover letter and résumé to

Coventry is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.